Informative Speech Clueless Communication - 2956 Words

Running head: Clueless Communication 1 CLUELESS COMMUNICATION A review of how to effectively communicate in the workplace Marjorie Mundy Pfeiffer University-Charlotte Campus Author Note This paper was prepared for Organizational Communications MBA 701/M02, taught by Dr. Susan Luck. CLUELESS COMMUNICATION 2 Abstract Communication in the workplace is vital to an organization s success. These messages are information that contain data on which the conduct of business is based (Rai, Urmali and Rai, S.M., 2006). Information and persuasion are the main objectives of communication according to (Rai, Urmila, et. al. 2006). Some of the common objectives of official communication are to get or give†¦show more content†¦al p.8). When communicating effectively your intention is to influence, change or sway another s behavior or attitudes(Rai, Urmila et. al. 2006 p. 9). You persuade. According to Rai, a great deal of communication in an organization is persuasive (Rai, Urmali et. at. 2006). As a leader, it is always our job to find, and exercise ways to effectively communicate to our employees in ways that motivate them to work towards a common goal or to be able to accept change within the organization. GOALS OF MY COMMUNICATION The goals of these communications are to persuade my employees and to help them understand the importance and need for effective written communication. Many times the listener has not understood the meaning of the communication which you intended/wanted him/her to (Agarwal, O.P., 2010 p.53). In this, I will not come across as complaining or giving them a warning. My employees will walk away feeling positive about their contribution to the organization and that a good strong public image is what we want to maintain. Persuasion needs a basis of information. You can not persuade unless information is given about goods or services according to Rai (Rai, Urmali et. at. 2006 p.8). Information should not contain emotion. Skillfully I will persuade and join them by appealing to their emotions.