Quality Performance Measure in Health Sciences and Medicine Case Study

Quality Performance Measure in Health Sciences and Medicine - Case Study patternOverall service has declined by 19.78%, overall clinical 15.90%, the overall quality of service, food positively change by 1.98% while overall cleanliness declined by 2.63 %. It is suggested that a fine balance between the quality functioning measure and patient satisfaction should be created rather than focusing on one aspect but like quality performance as is the case now.2. It seems the CEO has not properly carried out her obligation for educating the board. The board should have been in a position to satisfy the needs of the patients while at the said(prenominal) time upholding high standard performance measures if they have adequate knowledge about the new changes be implemented within the clinical set-up. With proper knowledge, at least positive results should be noticed in all sectors of the healthcare system after the implementation of the new changes.3. It is recommended that human resourc es development through teaching should be implemented in various departments of the healthcare institution. According to Robbins (1993), learning promotes the development of knowledge that in turn can improve the performance of the employees. Through learning, the employees can also share their ideas with others members and this can armed service them to improve their performance. This strategy will also help the employees to pull their efforts towards the same direction for the betterment of the governing as a whole.4. The quality data that should be reported and utilized by this board of directors is cogitate to employee satisfaction as well as patient satisfaction. These are the two major indicators that show that the physical composition operating within the right direction to fulfill its mandate. Essentially, an organization that is committed to its success should ensure that its interests, as well as those of the employees, are satisfied (Jackson and Schuler, 2010).